Platform
Platform Overview Maps Memory Shadow Mode Widget Governance Actions Integrations
Developers
Overview Catalog Guardrails Dry Run Idempotency Credentials Audit Trail API Reference
Company
About Blog Contact Book a Demo
MCP Integrations Helpdocs
MCP & AI Agent Integration

Helpdocs
automation.

16 AI agent actions for Helpdocs — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Helpdocs to automate business processes and connect tools in your stack. Full governance, audit trail, and dry-run safety on every execution.

Connect Helpdocs free Browse all integrations →
No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
16
actions
100%
governed
<200ms
latency
16
AI agent actions
7
Read operations
9
Write operations
3
High-risk actions (approval gated)
Business Tools Helpdocs is a Business Tools integration — use it to automate business operations and workflow automation from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Helpdocs.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Article
helpdocs:get_article
Fetch a single article by ID or slug with full content and metadata.
Read Low risk
Get Category
helpdocs:get_category
Fetch a single category by ID with metadata and article count.
Read Low risk
Get Collection
helpdocs:get_collection
Fetch a single collection by ID with metadata and category count.
Read Low risk
List Articles
helpdocs:list_articles
List articles with filtering, search, and pagination options.
Read Low risk
List Categories
helpdocs:list_categories
List all categories with optional filtering by collection.
Read Low risk
List Collections
helpdocs:list_collections
List all collections in the account.
Read Low risk
Search Articles
helpdocs:search_articles
Search articles by content, title, or tags with filtering options.
Read Low risk
Archive Article
helpdocs:archive_article
Archive an article to hide it from public view while keeping it in the system.
Write High risk
Create Article
helpdocs:create_article
Create a new article in a specific category and collection.
Write Medium risk
Create Category
helpdocs:create_category
Create a new category within a collection.
Write Medium risk
Create Collection
helpdocs:create_collection
Create a new knowledge base collection.
Write Medium risk
Delete Article
helpdocs:delete_article
Permanently delete an article. This action cannot be undone.
Write High risk
Delete Category
helpdocs:delete_category
Permanently delete a category and all its articles. This action cannot be undone.
Write High risk
Publish Article
helpdocs:publish_article
Publish a draft article to make it publicly visible.
Write Medium risk
Update Article
helpdocs:update_article
Update an existing article with new content or metadata.
Write Medium risk
Update Category
helpdocs:update_category
Update an existing category's name, description, position, or collection.
Write Medium risk
MCP & Runtime API

Call Helpdocs
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Helpdocs actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

helpdocs:get_article READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "helpdocs:get_article",
    "args": {},
    "execution_id": "agent-001"
  }'
helpdocs:archive_article WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "helpdocs:archive_article",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Helpdocs.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Helpdocs data
Call helpdocs:get_article via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Helpdocs
Dry-run validates helpdocs:archive_article before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Event in Helpdocs
Process with AI agent
Take governed action
Log to audit trail
How it works

Every Helpdocs action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Helpdocs — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Helpdocs action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Helpdocs action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Helpdocs works best
alongside these.

Build multi-step workflows that connect Helpdocs to the rest of your stack. All governed. All audited.

Slack Gmail Hubspot Google Sheets Notion
Helpdocs integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Helpdocs in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →