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MCP Integrations Helpspace
MCP & AI Agent Integration

Helpspace
automation.

13 AI agent actions for Helpspace — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Helpspace to update contacts, move deals through pipelines, and trigger follow-up sequences automatically. Full governance, audit trail, and dry-run safety on every execution.

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No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
13
actions
100%
governed
<200ms
latency
13
AI agent actions
6
Read operations
7
Write operations
0
High-risk actions (approval gated)
CRM Helpspace is a CRM integration — use it to automate contact management, deals, and pipeline operations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Helpspace.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Contact
helpspace:get_contact
Fetch a single contact by ID with all details.
Read Low risk
Get Team
helpspace:get_team
Fetch a single team by ID with member details.
Read Low risk
Get Ticket
helpspace:get_ticket
Fetch a single ticket by ID with all details including messages and assignee.
Read Low risk
List Contacts
helpspace:list_contacts
List contacts with optional filtering and search capabilities.
Read Low risk
List Teams
helpspace:list_teams
List all teams in the Helpspace account.
Read Low risk
List Tickets
helpspace:list_tickets
List tickets with optional filtering and search capabilities.
Read Low risk
Add Message
helpspace:add_message
Add a new message/reply to an existing ticket.
Write Medium risk
Assign Ticket
helpspace:assign_ticket
Assign a ticket to a team member and optionally add an assignment message.
Write Medium risk
Close Ticket
helpspace:close_ticket
Close a ticket and optionally add a closing message.
Write Medium risk
Create Contact
helpspace:create_contact
Create a new contact in Helpspace.
Write Medium risk
Create Ticket
helpspace:create_ticket
Create a new support ticket with initial message.
Write Medium risk
Update Contact
helpspace:update_contact
Update an existing contact's information.
Write Medium risk
Update Ticket
helpspace:update_ticket
Update an existing ticket's properties.
Write Medium risk
MCP & Runtime API

Call Helpspace
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Helpspace actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

helpspace:get_contact READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "helpspace:get_contact",
    "args": {},
    "execution_id": "agent-001"
  }'
helpspace:add_message WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "helpspace:add_message",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Helpspace.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Helpspace data
Call helpspace:get_contact via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Helpspace
Dry-run validates helpspace:add_message before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Lead or deal event
Score with AI
Route to right rep
Trigger outreach sequence
How it works

Every Helpspace action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Helpspace — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Helpspace action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Helpspace action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Helpspace works best
alongside these.

Build multi-step workflows that connect Helpspace to the rest of your stack. All governed. All audited.

Hubspot Salesforce Pipedrive Gmail Slack
Helpspace integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Helpspace in minutes, dry-run every action before it touches production, full audit trail on everything.

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