Integration

Plain
automation.

16 automated actions available through Cerebral OS. Connect Plain to any workflow, Cerebral, or Map — with full governance, audit trail, and dry-run safety on every execution.

16 actions · comms · governed execution

Execution trace
live
16
actions
100%
governed
<200ms
latency
16
Automated actions
7
Read operations
9
Write operations
2,800+
Compatible Maps
Actions

What you can do
with Plain.

Every action below is available as a verb in Cerebral OS — callable from a Cerebral, a Map, or the Runtime API. All executions are governed, audited, and dry-run safe.

Add Labels To Thread
plain:add_labels_to_thread
Add labels to a thread (existing labels are preserved).
Write Medium risk
Assign Thread
plain:assign_thread
Assign a thread to a team member or unassign it.
Write Medium risk
Change Thread Status
plain:change_thread_status
Change the status of a thread (mark as todo, snoozed, or done).
Write Medium risk
Create Customer
plain:create_customer
Create a new customer in Plain.
Write Medium risk
Create Thread
plain:create_thread
Create a new thread (conversation) in Plain.
Write Medium risk
Create Timeline Entry
plain:create_timeline_entry
Create a new timeline entry (message, note, etc.) in a thread.
Write Medium risk
Get Customer
plain:get_customer
Fetch a single customer by ID with their basic information and metadata.
Read Low risk
Get Thread
plain:get_thread
Fetch a single thread (conversation) by ID with its details and status.
Read Low risk
List Customers
plain:list_customers
List customers with optional filtering and pagination.
Read Low risk
List Labels
plain:list_labels
List all available labels that can be applied to threads.
Read Low risk
List Threads
plain:list_threads
List threads with optional filtering and pagination.
Read Low risk
List Timeline Entries
plain:list_timeline_entries
List timeline entries (messages, notes, etc.) from a thread.
Read Low risk
List Users
plain:list_users
List team members/users who can be assigned to threads.
Read Low risk
Remove Labels From Thread
plain:remove_labels_from_thread
Remove labels from a thread.
Write High risk
Update Customer
plain:update_customer
Update an existing customer in Plain.
Write Medium risk
Update Thread
plain:update_thread
Update an existing thread in Plain.
Write Medium risk
How it works

Every Plain action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Plain — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Plain action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Plain action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Plain integration

16 actions.
Governed by default.

Connect Plain to any workflow in minutes. Dry-run every action before it touches production. Full audit trail on everything.

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