Platform
Platform Overview Maps Memory Shadow Mode Widget Governance Actions Integrations
Developers
Overview Catalog Guardrails Dry Run Idempotency Credentials Audit Trail API Reference
Company
About Blog Contact Book a Demo
MCP Integrations Snappy
MCP & AI Agent Integration

Snappy
automation.

14 AI agent actions for Snappy — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Snappy to update contacts, move deals through pipelines, and trigger follow-up sequences automatically. Full governance, audit trail, and dry-run safety on every execution.

Connect Snappy free Browse all integrations →
No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
14
actions
100%
governed
<200ms
latency
14
AI agent actions
7
Read operations
7
Write operations
0
High-risk actions (approval gated)
CRM Snappy is a CRM integration — use it to automate contact management, deals, and pipeline operations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Snappy.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Contact
snappy:get_contact
Fetch a single contact by ID with all details.
Read Low risk
Get Ticket
snappy:get_ticket
Fetch a single ticket by ID with all details including messages and assignee.
Read Low risk
List Contacts
snappy:list_contacts
List contacts with optional search and filtering.
Read Low risk
List Messages
snappy:list_messages
List all messages for a specific ticket.
Read Low risk
List Tickets
snappy:list_tickets
List tickets with optional filtering and pagination.
Read Low risk
List Users
snappy:list_users
List all users (agents) in the Snappy account.
Read Low risk
Search Tickets
snappy:search_tickets
Search tickets by content, subject, or tags.
Read Low risk
Add Message
snappy:add_message
Add a message (reply or internal note) to an existing ticket.
Write Medium risk
Assign Ticket
snappy:assign_ticket
Assign a ticket to a specific user/agent.
Write Medium risk
Close Ticket
snappy:close_ticket
Close a ticket, optionally adding a closing message.
Write Medium risk
Create Contact
snappy:create_contact
Create a new contact in Snappy.
Write Medium risk
Create Ticket
snappy:create_ticket
Create a new support ticket with initial message.
Write Medium risk
Update Contact
snappy:update_contact
Update an existing contact's information.
Write Medium risk
Update Ticket
snappy:update_ticket
Update an existing ticket's properties.
Write Medium risk
MCP & Runtime API

Call Snappy
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Snappy actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

snappy:get_contact READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "snappy:get_contact",
    "args": {},
    "execution_id": "agent-001"
  }'
snappy:add_message WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "snappy:add_message",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Snappy.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Snappy data
Call snappy:get_contact via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Snappy
Dry-run validates snappy:add_message before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Lead or deal event
Score with AI
Route to right rep
Trigger outreach sequence
How it works

Every Snappy action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Snappy — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Snappy action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Snappy action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Snappy works best
alongside these.

Build multi-step workflows that connect Snappy to the rest of your stack. All governed. All audited.

Hubspot Salesforce Pipedrive Gmail Slack
Snappy integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Snappy in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →