Integration

Trengo
automation.

15 automated actions available through Cerebral OS. Connect Trengo to any workflow, Cerebral, or Map — with full governance, audit trail, and dry-run safety on every execution.

15 actions · comms · governed execution

Execution trace
live
15
actions
100%
governed
<200ms
latency
15
Automated actions
8
Read operations
7
Write operations
2,800+
Compatible Maps
Actions

What you can do
with Trengo.

Every action below is available as a verb in Cerebral OS — callable from a Cerebral, a Map, or the Runtime API. All executions are governed, audited, and dry-run safe.

Close Ticket
trengo:close_ticket
Close a ticket in Trengo by setting its status to closed.
Write Medium risk
Create Contact
trengo:create_contact
Create a new contact in Trengo.
Write Medium risk
Create Ticket
trengo:create_ticket
Create a new ticket in Trengo.
Write Medium risk
Delete Contact
trengo:delete_contact
Permanently delete a contact from Trengo.
Write High risk
Get Contact
trengo:get_contact
Fetch a single contact by ID with all contact details and custom fields.
Read Low risk
Get Ticket
trengo:get_ticket
Fetch a single ticket by ID with all details including messages and assignee.
Read Low risk
List Channels
trengo:list_channels
List all available channels in Trengo.
Read Low risk
List Contacts
trengo:list_contacts
List contacts with optional search and filtering.
Read Low risk
List Messages
trengo:list_messages
List messages from a specific ticket.
Read Low risk
List Teams
trengo:list_teams
List all teams in Trengo.
Read Low risk
List Tickets
trengo:list_tickets
List tickets with optional filtering and search.
Read Low risk
List Users
trengo:list_users
List all users in Trengo with optional filtering.
Read Low risk
Send Message
trengo:send_message
Send a message to a ticket in Trengo.
Write Medium risk
Update Contact
trengo:update_contact
Update an existing contact in Trengo.
Write Medium risk
Update Ticket
trengo:update_ticket
Update an existing ticket in Trengo.
Write Medium risk
How it works

Every Trengo action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Trengo — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Trengo action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Trengo action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Trengo integration

15 actions.
Governed by default.

Connect Trengo to any workflow in minutes. Dry-run every action before it touches production. Full audit trail on everything.

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