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MCP Integrations Trengo
MCP & AI Agent Integration

Trengo
automation.

15 AI agent actions for Trengo — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Trengo to update contacts, move deals through pipelines, and trigger follow-up sequences automatically. Full governance, audit trail, and dry-run safety on every execution.

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No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
15
actions
100%
governed
<200ms
latency
15
AI agent actions
8
Read operations
7
Write operations
1
High-risk actions (approval gated)
CRM Trengo is a CRM integration — use it to automate contact management, deals, and pipeline operations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Trengo.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Contact
trengo:get_contact
Fetch a single contact by ID with all contact details and custom fields.
Read Low risk
Get Ticket
trengo:get_ticket
Fetch a single ticket by ID with all details including messages and assignee.
Read Low risk
List Channels
trengo:list_channels
List all available channels in Trengo.
Read Low risk
List Contacts
trengo:list_contacts
List contacts with optional search and filtering.
Read Low risk
List Messages
trengo:list_messages
List messages from a specific ticket.
Read Low risk
List Teams
trengo:list_teams
List all teams in Trengo.
Read Low risk
List Tickets
trengo:list_tickets
List tickets with optional filtering and search.
Read Low risk
List Users
trengo:list_users
List all users in Trengo with optional filtering.
Read Low risk
Close Ticket
trengo:close_ticket
Close a ticket in Trengo by setting its status to closed.
Write Medium risk
Create Contact
trengo:create_contact
Create a new contact in Trengo.
Write Medium risk
Create Ticket
trengo:create_ticket
Create a new ticket in Trengo.
Write Medium risk
Delete Contact
trengo:delete_contact
Permanently delete a contact from Trengo.
Write High risk
Send Message
trengo:send_message
Send a message to a ticket in Trengo.
Write Medium risk
Update Contact
trengo:update_contact
Update an existing contact in Trengo.
Write Medium risk
Update Ticket
trengo:update_ticket
Update an existing ticket in Trengo.
Write Medium risk
MCP & Runtime API

Call Trengo
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Trengo actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

trengo:get_contact READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "trengo:get_contact",
    "args": {},
    "execution_id": "agent-001"
  }'
trengo:close_ticket WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "trengo:close_ticket",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Trengo.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Trengo data
Call trengo:get_contact via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Trengo
Dry-run validates trengo:close_ticket before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Lead or deal event
Score with AI
Route to right rep
Trigger outreach sequence
How it works

Every Trengo action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Trengo — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Trengo action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Trengo action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Trengo works best
alongside these.

Build multi-step workflows that connect Trengo to the rest of your stack. All governed. All audited.

Hubspot Salesforce Pipedrive Gmail Slack
Trengo integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Trengo in minutes, dry-run every action before it touches production, full audit trail on everything.

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