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MCP Integrations Aidbase
MCP & AI Agent Integration

Aidbase
automation.

17 AI agent actions for Aidbase — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Aidbase to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

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No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
17
actions
100%
governed
<200ms
latency
17
AI agent actions
7
Read operations
10
Write operations
2
High-risk actions (approval gated)
Customer Support Aidbase is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Aidbase.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Article
aidbase:get_article
Fetch a single knowledge base article by ID with content and metadata.
Read Low risk
Get Category
aidbase:get_category
Fetch a single knowledge base category by ID.
Read Low risk
Get Ticket
aidbase:get_ticket
Fetch a single support ticket by ID with messages and metadata.
Read Low risk
List Articles
aidbase:list_articles
List knowledge base articles with optional filtering and search.
Read Low risk
List Categories
aidbase:list_categories
List knowledge base categories with optional parent filtering.
Read Low risk
List Tickets
aidbase:list_tickets
List support tickets with optional filtering and search.
Read Low risk
Search Articles
aidbase:search_articles
Search knowledge base articles by content, title, or tags.
Read Low risk
Add Ticket Message
aidbase:add_ticket_message
Add a new message to an existing support ticket.
Write Medium risk
Close Ticket
aidbase:close_ticket
Close a support ticket and optionally add a closing message.
Write Medium risk
Create Article
aidbase:create_article
Create a new knowledge base article.
Write Medium risk
Create Category
aidbase:create_category
Create a new knowledge base category.
Write Medium risk
Create Ticket
aidbase:create_ticket
Create a new support ticket.
Write Medium risk
Delete Article
aidbase:delete_article
Delete a knowledge base article permanently.
Write High risk
Delete Category
aidbase:delete_category
Delete a knowledge base category permanently. Note: This will also delete all articles in the category.
Write High risk
Update Article
aidbase:update_article
Update an existing knowledge base article.
Write Medium risk
Update Category
aidbase:update_category
Update an existing knowledge base category.
Write Medium risk
Update Ticket
aidbase:update_ticket
Update an existing support ticket.
Write Medium risk
MCP & Runtime API

Call Aidbase
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Aidbase actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

aidbase:get_article READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "aidbase:get_article",
    "args": {},
    "execution_id": "agent-001"
  }'
aidbase:add_ticket_message WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "aidbase:add_ticket_message",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Aidbase.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Aidbase data
Call aidbase:get_article via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Aidbase
Dry-run validates aidbase:add_ticket_message before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Aidbase action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Aidbase — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Aidbase action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Aidbase action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Aidbase works best
alongside these.

Build multi-step workflows that connect Aidbase to the rest of your stack. All governed. All audited.

Zendesk Intercom Reamaze Slack Hubspot
Aidbase integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Aidbase in minutes, dry-run every action before it touches production, full audit trail on everything.

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