Platform
Platform Overview Maps Memory Shadow Mode Widget Governance Actions Integrations
Developers
Overview Catalog Guardrails Dry Run Idempotency Credentials Audit Trail API Reference
Company
About Blog Contact Book a Demo
MCP Integrations Chatbotkit
MCP & AI Agent Integration

Chatbotkit
automation.

15 AI agent actions for Chatbotkit — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Chatbotkit to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

Connect Chatbotkit free Browse all integrations →
No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
15
actions
100%
governed
<200ms
latency
15
AI agent actions
7
Read operations
8
Write operations
3
High-risk actions (approval gated)
Customer Support Chatbotkit is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Chatbotkit.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Bot
chatbotkit:get_bot
Fetch a single bot by ID with configuration and settings.
Read Low risk
Get Conversation
chatbotkit:get_conversation
Fetch a single conversation by ID with messages and metadata.
Read Low risk
Get Dataset
chatbotkit:get_dataset
Fetch a single dataset by ID with metadata and configuration.
Read Low risk
List Bots
chatbotkit:list_bots
List all bots with optional filtering and pagination.
Read Low risk
List Conversations
chatbotkit:list_conversations
List conversations with optional filtering and pagination.
Read Low risk
List Datasets
chatbotkit:list_datasets
List all datasets with optional filtering and pagination.
Read Low risk
List Messages
chatbotkit:list_messages
List messages in a conversation with pagination.
Read Low risk
Create Bot
chatbotkit:create_bot
Create a new bot with specified configuration.
Write Medium risk
Create Conversation
chatbotkit:create_conversation
Create a new conversation with a bot.
Write Medium risk
Create Dataset
chatbotkit:create_dataset
Create a new dataset for storing knowledge base content.
Write Medium risk
Delete Bot
chatbotkit:delete_bot
Permanently delete a bot. This action cannot be undone.
Write High risk
Delete Conversation
chatbotkit:delete_conversation
Permanently delete a conversation and all its messages.
Write High risk
Delete Dataset
chatbotkit:delete_dataset
Permanently delete a dataset and all its content.
Write High risk
Send Message
chatbotkit:send_message
Send a message to a conversation and get the bot's response.
Write Medium risk
Update Bot
chatbotkit:update_bot
Update an existing bot's configuration.
Write Medium risk
MCP & Runtime API

Call Chatbotkit
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Chatbotkit actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

chatbotkit:get_bot READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "chatbotkit:get_bot",
    "args": {},
    "execution_id": "agent-001"
  }'
chatbotkit:create_bot WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "chatbotkit:create_bot",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Chatbotkit.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Chatbotkit data
Call chatbotkit:get_bot via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Chatbotkit
Dry-run validates chatbotkit:create_bot before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Chatbotkit action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Chatbotkit — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Chatbotkit action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Chatbotkit action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Chatbotkit works best
alongside these.

Build multi-step workflows that connect Chatbotkit to the rest of your stack. All governed. All audited.

Zendesk Intercom Reamaze Slack Hubspot
Chatbotkit integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Chatbotkit in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →