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MCP Integrations Donedone
MCP & AI Agent Integration

Donedone
automation.

15 AI agent actions for Donedone — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Donedone to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

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No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
15
actions
100%
governed
<200ms
latency
15
AI agent actions
7
Read operations
8
Write operations
0
High-risk actions (approval gated)
Customer Support Donedone is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Donedone.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Issue
donedone:get_issue
Fetch a single issue by ID with full details including comments and history.
Read Low risk
Get Person
donedone:get_person
Fetch a single person by ID with their details and permissions.
Read Low risk
Get Project
donedone:get_project
Fetch a single project by ID with details and settings.
Read Low risk
List Comments
donedone:list_comments
List all comments for a specific issue.
Read Low risk
List Issues
donedone:list_issues
List issues in a project with optional filtering.
Read Low risk
List People
donedone:list_people
List people in a project or company with their roles and permissions.
Read Low risk
List Projects
donedone:list_projects
List all projects accessible to the authenticated user.
Read Low risk
Add Comment
donedone:add_comment
Add a comment to an existing issue.
Write Medium risk
Assign Issue
donedone:assign_issue
Assign or reassign people to an issue as fixer and/or tester.
Write Medium risk
Close Issue
donedone:close_issue
Close an active issue with optional resolution and comment.
Write Medium risk
Create Issue
donedone:create_issue
Create a new issue in a project.
Write Medium risk
Create Project
donedone:create_project
Create a new project in DoneDone.
Write Medium risk
Reopen Issue
donedone:reopen_issue
Reopen a closed issue with optional comment.
Write Medium risk
Update Issue
donedone:update_issue
Update an existing issue's details.
Write Medium risk
Update Project
donedone:update_project
Update an existing project's details.
Write Medium risk
MCP & Runtime API

Call Donedone
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Donedone actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

donedone:get_issue READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "donedone:get_issue",
    "args": {},
    "execution_id": "agent-001"
  }'
donedone:add_comment WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "donedone:add_comment",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Donedone.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Donedone data
Call donedone:get_issue via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Donedone
Dry-run validates donedone:add_comment before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Donedone action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Donedone — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Donedone action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Donedone action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Donedone works best
alongside these.

Build multi-step workflows that connect Donedone to the rest of your stack. All governed. All audited.

Zendesk Intercom Reamaze Slack Hubspot
Donedone integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Donedone in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →