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MCP Integrations Easyly
MCP & AI Agent Integration

Easyly
automation.

12 AI agent actions for Easyly — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Easyly to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

Connect Easyly free Browse all integrations →
No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
12
actions
100%
governed
<200ms
latency
12
AI agent actions
5
Read operations
7
Write operations
0
High-risk actions (approval gated)
Customer Support Easyly is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Easyly.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Customer
easyly:get_customer
Fetch a single customer profile by ID with ticket history summary.
Read Low risk
Get Ticket
easyly:get_ticket
Fetch a single support ticket by ID with all details and messages.
Read Low risk
List Agents
easyly:list_agents
List support agents/team members with their availability status.
Read Low risk
List Customers
easyly:list_customers
List customers with optional filtering and search.
Read Low risk
List Tickets
easyly:list_tickets
List support tickets with optional filtering and search.
Read Low risk
Add Ticket Message
easyly:add_ticket_message
Add a new message/reply to an existing support ticket.
Write Medium risk
Assign Ticket
easyly:assign_ticket
Assign a support ticket to a specific agent.
Write Medium risk
Close Ticket
easyly:close_ticket
Close a support ticket and optionally send a final message to the customer.
Write Medium risk
Create Customer
easyly:create_customer
Create a new customer profile in the system.
Write Medium risk
Create Ticket
easyly:create_ticket
Create a new support ticket from a customer inquiry.
Write Medium risk
Update Customer
easyly:update_customer
Update an existing customer's profile information.
Write Medium risk
Update Ticket
easyly:update_ticket
Update an existing support ticket's properties.
Write Medium risk
MCP & Runtime API

Call Easyly
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Easyly actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

easyly:get_customer READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "easyly:get_customer",
    "args": {},
    "execution_id": "agent-001"
  }'
easyly:add_ticket_message WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "easyly:add_ticket_message",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Easyly.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Easyly data
Call easyly:get_customer via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Easyly
Dry-run validates easyly:add_ticket_message before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Easyly action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Easyly — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Easyly action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Easyly action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Easyly works best
alongside these.

Build multi-step workflows that connect Easyly to the rest of your stack. All governed. All audited.

Zendesk Intercom Reamaze Slack Hubspot
Easyly integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Easyly in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →