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MCP Integrations Missive
MCP & AI Agent Integration

Missive
automation.

17 AI agent actions for Missive — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Missive to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

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No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
17
actions
100%
governed
<200ms
latency
17
AI agent actions
9
Read operations
8
Write operations
0
High-risk actions (approval gated)
Customer Support Missive is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Missive.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Conversation
missive:get_conversation
Fetch a single conversation by ID with messages and participants.
Read Low risk
Get Message
missive:get_message
Fetch a single message by ID with content and metadata.
Read Low risk
Get Team
missive:get_team
Fetch a single team by ID with members and settings.
Read Low risk
Get User
missive:get_user
Fetch a single user by ID with profile information.
Read Low risk
List Conversations
missive:list_conversations
List conversations with optional filters for team, status, assignee, and labels.
Read Low risk
List Labels
missive:list_labels
List labels available for organizing conversations.
Read Low risk
List Messages
missive:list_messages
List messages in a conversation with optional filters.
Read Low risk
List Teams
missive:list_teams
List all teams accessible to the authenticated user.
Read Low risk
List Users
missive:list_users
List users with optional filters for team, status, and search.
Read Low risk
Add Comment
missive:add_comment
Add an internal comment to a conversation (visible only to team members).
Write Medium risk
Assign Conversation
missive:assign_conversation
Assign or unassign users to a conversation.
Write Medium risk
Close Conversation
missive:close_conversation
Close a conversation to mark it as resolved.
Write Medium risk
Create Conversation
missive:create_conversation
Create a new conversation with participants and optional initial message.
Write Medium risk
Create Label
missive:create_label
Create a new label for organizing conversations.
Write Medium risk
Reopen Conversation
missive:reopen_conversation
Reopen a closed conversation to continue working on it.
Write Low risk
Send Message
missive:send_message
Send a message in an existing conversation or create a new conversation with a message.
Write Medium risk
Update Conversation
missive:update_conversation
Update conversation properties like subject, status, assignees, and labels.
Write Medium risk
MCP & Runtime API

Call Missive
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Missive actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

missive:get_conversation READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "missive:get_conversation",
    "args": {},
    "execution_id": "agent-001"
  }'
missive:add_comment WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "missive:add_comment",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Missive.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Missive data
Call missive:get_conversation via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Missive
Dry-run validates missive:add_comment before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Missive action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Missive — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Missive action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Missive action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Missive works best
alongside these.

Build multi-step workflows that connect Missive to the rest of your stack. All governed. All audited.

Zendesk Intercom Reamaze Slack Hubspot
Missive integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Missive in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →