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MCP Integrations Mojo Helpdesk
MCP & AI Agent Integration

Mojo Helpdesk
automation.

15 AI agent actions for Mojo Helpdesk — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Mojo Helpdesk to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

Connect Mojo Helpdesk free Browse all integrations →
No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
15
actions
100%
governed
<200ms
latency
15
AI agent actions
8
Read operations
7
Write operations
1
High-risk actions (approval gated)
Customer Support Mojo Helpdesk is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Mojo Helpdesk.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Company
mojo_helpdesk:get_company
Fetch a single company by ID with details and associated users count.
Read Low risk
Get Ticket
mojo_helpdesk:get_ticket
Fetch a single ticket by ID with all details including custom fields and comments.
Read Low risk
Get User
mojo_helpdesk:get_user
Fetch a single user by ID with profile details and permissions.
Read Low risk
List Companies
mojo_helpdesk:list_companies
List companies with optional search capabilities.
Read Low risk
List Ticket Queues
mojo_helpdesk:list_ticket_queues
List all ticket queues available in the helpdesk.
Read Low risk
List Tickets
mojo_helpdesk:list_tickets
List tickets with optional filtering and search capabilities.
Read Low risk
List Users
mojo_helpdesk:list_users
List users with optional filtering and search capabilities.
Read Low risk
Search Tickets
mojo_helpdesk:search_tickets
Search tickets with full-text search and advanced filtering options.
Read Low risk
Add Comment
mojo_helpdesk:add_comment
Add a comment or private note to an existing ticket.
Write Medium risk
Create Company
mojo_helpdesk:create_company
Create a new company in Mojo Helpdesk.
Write Medium risk
Create Ticket
mojo_helpdesk:create_ticket
Create a new support ticket in Mojo Helpdesk.
Write Medium risk
Create User
mojo_helpdesk:create_user
Create a new user account in Mojo Helpdesk.
Write Medium risk
Delete Ticket
mojo_helpdesk:delete_ticket
Permanently delete a ticket from Mojo Helpdesk. THIS ACTION CANNOT BE UNDONE.
Write High risk
Update Ticket
mojo_helpdesk:update_ticket
Update an existing ticket in Mojo Helpdesk.
Write Medium risk
Update User
mojo_helpdesk:update_user
Update an existing user account in Mojo Helpdesk.
Write Medium risk
MCP & Runtime API

Call Mojo Helpdesk
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Mojo Helpdesk actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

mojo_helpdesk:get_company READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "mojo_helpdesk:get_company",
    "args": {},
    "execution_id": "agent-001"
  }'
mojo_helpdesk:add_comment WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "mojo_helpdesk:add_comment",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Mojo Helpdesk.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Mojo Helpdesk data
Call mojo_helpdesk:get_company via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Mojo Helpdesk
Dry-run validates mojo_helpdesk:add_comment before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Mojo Helpdesk action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Mojo Helpdesk — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Mojo Helpdesk action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Mojo Helpdesk action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Mojo Helpdesk works best
alongside these.

Build multi-step workflows that connect Mojo Helpdesk to the rest of your stack. All governed. All audited.

Zendesk Intercom Reamaze Slack Hubspot
Mojo Helpdesk integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Mojo Helpdesk in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →