Integration

Onedesk
automation.

16 automated actions available through Cerebral OS. Connect Onedesk to any workflow, Cerebral, or Map — with full governance, audit trail, and dry-run safety on every execution.

16 actions · comms · governed execution

Execution trace
live
16
actions
100%
governed
<200ms
latency
16
Automated actions
9
Read operations
7
Write operations
2,800+
Compatible Maps
Actions

What you can do
with Onedesk.

Every action below is available as a verb in Cerebral OS — callable from a Cerebral, a Map, or the Runtime API. All executions are governed, audited, and dry-run safe.

Add Comment
onedesk:add_comment
Add a comment to a ticket in OneDesk.
Write Medium risk
Close Ticket
onedesk:close_ticket
Close a ticket and optionally add a resolution note.
Write Medium risk
Create Project
onedesk:create_project
Create a new project in OneDesk.
Write Medium risk
Create Ticket
onedesk:create_ticket
Create a new ticket in OneDesk.
Write Medium risk
Create User
onedesk:create_user
Create a new user in OneDesk.
Write Medium risk
Get Comments
onedesk:get_comments
Get comments for a ticket in OneDesk.
Read Low risk
Get Organization
onedesk:get_organization
Fetch a single organization by ID with details.
Read Low risk
Get Project
onedesk:get_project
Fetch a single project by ID with details and status.
Read Low risk
Get Ticket
onedesk:get_ticket
Fetch a single ticket by ID with details and status.
Read Low risk
Get User
onedesk:get_user
Fetch a single user by ID with profile details.
Read Low risk
List Organizations
onedesk:list_organizations
List organizations with optional filtering and pagination.
Read Low risk
List Projects
onedesk:list_projects
List projects with optional filtering and pagination.
Read Low risk
List Tickets
onedesk:list_tickets
List tickets with optional filtering and pagination.
Read Low risk
List Users
onedesk:list_users
List users with optional filtering and pagination.
Read Low risk
Update Project
onedesk:update_project
Update an existing project in OneDesk.
Write Medium risk
Update Ticket
onedesk:update_ticket
Update an existing ticket in OneDesk.
Write Medium risk
How it works

Every Onedesk action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Onedesk — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Onedesk action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Onedesk action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Onedesk integration

16 actions.
Governed by default.

Connect Onedesk to any workflow in minutes. Dry-run every action before it touches production. Full audit trail on everything.

Connect Onedesk free Browse all integrations →