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MCP Integrations Snatchbot
MCP & AI Agent Integration

Snatchbot
automation.

12 AI agent actions for Snatchbot — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Snatchbot to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

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No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
12
actions
100%
governed
<200ms
latency
12
AI agent actions
6
Read operations
6
Write operations
1
High-risk actions (approval gated)
Customer Support Snatchbot is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Snatchbot.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Get Bot
snatchbot:get_bot
Fetch a single bot by ID with configuration and status details.
Read Low risk
Get Conversation
snatchbot:get_conversation
Fetch a conversation with message history and user details.
Read Low risk
Get User
snatchbot:get_user
Fetch user profile and interaction history with a specific bot.
Read Low risk
List Bots
snatchbot:list_bots
List all bots with optional filtering and pagination.
Read Low risk
List Conversations
snatchbot:list_conversations
List conversations for a bot with optional filtering and pagination.
Read Low risk
List Users
snatchbot:list_users
List users who have interacted with a specific bot.
Read Low risk
Broadcast Message
snatchbot:broadcast_message
Send a broadcast message to multiple users through the specified bot.
Write Medium risk
Create Bot
snatchbot:create_bot
Create a new chatbot with the specified configuration.
Write Medium risk
Delete Bot
snatchbot:delete_bot
Permanently delete a bot and all its associated data.
Write High risk
Send Message
snatchbot:send_message
Send a message to a user through the specified bot and channel.
Write Medium risk
Update Bot
snatchbot:update_bot
Update an existing bot's configuration.
Write Medium risk
Update User
snatchbot:update_user
Update user profile information and attributes.
Write Medium risk
MCP & Runtime API

Call Snatchbot
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Snatchbot actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

snatchbot:get_bot READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "snatchbot:get_bot",
    "args": {},
    "execution_id": "agent-001"
  }'
snatchbot:broadcast_message WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "snatchbot:broadcast_message",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Snatchbot.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
AI agent needs Snatchbot data
Call snatchbot:get_bot via MCP or Runtime API
AI processes result and takes next action
Full execution logged to audit trail automatically
Trigger
Workflow needs to write to Snatchbot
Dry-run validates snatchbot:broadcast_message before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Snatchbot action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Snatchbot — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Snatchbot action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Snatchbot action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Snatchbot works best
alongside these.

Build multi-step workflows that connect Snatchbot to the rest of your stack. All governed. All audited.

Zendesk Intercom Reamaze Slack Hubspot
Snatchbot integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Snatchbot in minutes, dry-run every action before it touches production, full audit trail on everything.

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