MCP & AI Agent Integration

Zendesk Sell
automation.

3 AI agent actions for Zendesk Sell — callable from any MCP-compatible runtime, Claude, Cursor, or Cerebral OS workflow. Use Zendesk Sell to resolve tickets, route conversations, and escalate edge cases without a human in the loop. Full governance, audit trail, and dry-run safety on every execution.

No credit card required
Live in production environments
<200ms median execution
Dry-run before production
Execution trace
live
3
actions
100%
governed
<200ms
latency
3
AI agent actions
0
Read operations
3
Write operations
0
High-risk actions (approval gated)
Customer Support Zendesk Sell is a Customer Support integration — use it to automate ticket management, conversations, and escalations from any AI agent or MCP-compatible runtime.
Actions

What you can do
with Zendesk Sell.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Create Contact
zendesk_sell:create_contact
Creates a new contact
Write Medium risk
Create Lead
zendesk_sell:create_lead
Creates a new lead
Write Medium risk
Create Task
zendesk_sell:create_task
Creates a new task
Write Medium risk
MCP & Runtime API

Call Zendesk Sell
from any AI agent.

Any AI agent — Claude, Cursor, LangChain, AutoGen, or your own — can call Zendesk Sell actions through the Cerebral OS Runtime API. Governance, credentials, and audit trail fire automatically.

zendesk_sell:create_contact READ
# Call via Runtime API
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "zendesk_sell:create_contact",
    "args": {},
    "execution_id": "agent-001"
  }'
zendesk_sell:create_contact WRITE
# Dry-run first — no production risk
curl
-X POST \
  "https://api.cerebralos.com/v1/runtime/actions/run"
  -H "X-API-Key: YOUR_KEY" \
  -d '{
    "verb": "zendesk_sell:create_contact",
    "args": {},
    "execution_id": "agent-001",
    "metadata": {"dryRun": true}
  }'
Get your Runtime API key at app.cerebralos.com/signup — 1,000 free executions, no credit card required.
AI agent examples

What your AI agent
can do with Zendesk Sell.

Real patterns your AI agent can execute via MCP or the Runtime API. Every action governed, dry-run safe, and fully audited.

Trigger
Workflow needs to write to Zendesk Sell
Dry-run validates zendesk_sell:create_contact before execution
Approval gate fires if risk level is high
Action executes with full governance — logged, audited, reversible
Trigger
Support ticket created
Classify with AI
Auto-resolve or escalate
Notify team with full context
How it works

Every Zendesk Sell action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Zendesk Sell — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Zendesk Sell action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Zendesk Sell action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Connect with

Zendesk Sell works best
alongside these.

Build multi-step workflows that connect Zendesk Sell to the rest of your stack. All governed. All audited.

Zendesk Sell integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Zendesk Sell in minutes, dry-run every action before it touches production, full audit trail on everything.

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